This policy complies with general data protection principles and can be adapted to Uganda's Data Protection and Privacy Act, 2019 (DPPA).

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Website Privacy Policy
Solaraire Ventures Ltd (SAKO Uganda)
Effective Date: 30 September 2025

Website: https://solarairev.com

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1. Introduction

Solaraire Ventures Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect any personal information you send to us. It applies to all email communications and website forms received through our corporate email addresses and contact forms linked to solarairev.com.

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2. Information We Collect

When you contact us through website forms, we may collect the following information:

• Your full name

• Email address

• Telephone number (if provided)

• Any personal or business information voluntarily included in the body of the email or in attachments

• The date and time of your message

• The nature of your inquiry or correspondence

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3. Purpose of Collecting Data

We process the information you send via forms for the following purposes:

• To respond to inquiries or provide requested information

• To follow up on business communications or opportunities

• To manage partnerships, services, or contracts

• To improve our communication and customer service

• To comply with legal or regulatory obligations under Ugandan law

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4. Legal Basis for Processing

Under the Uganda Data Protection and Privacy Act, 2019, we process your data based on one or more of the following legal grounds:

• Consent – You have voluntarily sent us your information

• Contractual necessity – Communication is part of a service or business transaction

• Legal obligation – We are required to retain or process certain data

• Legitimate interest – To respond to or manage business communications effectively

 

5. Storage and Retention of forms Data

We retain forms correspondence only as long as necessary for the purpose for which it was collected, or as required under Ugandan law. Submitted forms may be securely archived for recordkeeping, audit, or compliance purposes.

 

6. Sharing of Information

We do not sell or rent your forms data. We may share your information with:

• Internal staff members responsible for handling your request

• Third-party service providers who support our IT infrastructure (under confidentiality agreements)

• Legal or regulatory bodies if disclosure is required by law

 

7. Security Measures

We use appropriate technical and organizational security measures to safeguard the personal data you share with us by forms, including:

• Secure website servers and encrypted communication

• Access control and authentication measures

• Regular system and security audits

However, please be aware that no method of transmission over the Internet is 100% secure.

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8. Your Rights Under Uganda’s Data Protection Law

Under the Data Protection and Privacy Act, 2019, you have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of inaccurate or unnecessary data

• Object to the processing of your personal data in certain situations

• Withdraw your consent at any time (if processing is based on consent)

To exercise your rights, please contact us using the details provided below.

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9. Cookies and Website Forms

If you contacted us through a form on our website (solarairev.com), please also refer to our Website Privacy Policy for more details on cookies, form data, and analytics.

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10. Contact Us

If you have any questions or concerns about this website Privacy Policy or our data protection practices, please contact:

Solaraire Ventures Ltd
📍 SAKO Uganda Outlet, along Sir Apollo Kaggwa Road, Kampala- Uganda
📧 Email: customersuccess@solarairev.com
🌐 Website: https://solarairev.com

11. Policy Updates

We may update this website Privacy Policy periodically. Any changes will be posted on our website.

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